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Purchasing

Currently all of our products are available on amazon.co.uk shop. All of our products on this site link you to the relevant product on Amazon’s store. As we grow the number of products we sell we will be expanding across other stores and will also offer products direct from ourselves.

We apologise sincerely for this. At this moment in time we currently only sell on Amazon UK. We would suggest signing up to our Newsletter and following us on Social Media for updates as to when our products become available in your region.

Products

Absolutely all of our products are  extensively tested over and above safety standards to ensure the safety of all of our customers. All of our products are certified with the relevant safety marks and all of these can be checked and verified.

Firstly we would suggest referring to the user manual that has come with your product. If you have misplaced this then you can download a copy of the user manual here. Should you still be having difficulties you can contact our support team directly  either by email on support@www.wkdonline.com or via the various Social Media outlets we use. We endeavour to reply to all queries within the same business day Mon-Fri.

Service

All of our products are covered by Amazon’ 30 day returns policy. All returns are processed through your account on Amazon.

For all warranty claims a support ticket can be submitted through our contact page. Please include your order number, make and model of product and a clear description of the issue. 

We strive to contact all customers within one working day,.

Community

If you are interested in reviewing any of our products, please contact our media Team so that we can discuss the options we have available at media@www.wkdonline.com

We would be very interested in talking to you about any partnership opportunities. Contact our Social Media team on media@www.wkdonline.com

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